CONFIDENCE . RESPECT . CONNECTION
The Comportment Group
Executive presence, protocol, and the professional standards that build trust — the missing link in a complete professional education.
WHAT WE DO
Precision and care,
applied without exception.
How you carry yourself is the one skill that lasts a lifetime. It works in every room, at every age, in business and in private life, anywhere in the world. We give people the judgment, technique, and confidence to feel at ease and in command — at home, in the community, and at work.
Practice over theory
Live role-play, real scenarios, and hands-on drills replace slides and lectures, so skills stick.
Tailored, never generic
We study your industry, audience, and culture before we teach. Examples reflect the rooms your people actually work in.
Immediate application
Participants leave with specific behaviors they can use the same day, not abstract ideas they'll forget by Monday.
Measurable polish
Pre- and post-assessments, mock interviews, and recorded practice make growth visible to the participant and the organization.
WHO WE SERVE
Built for every stage of the
professional journey
Corporations & professional service firms
Colleges, universities & career services
Civic & nonprofit organizations
Hospitality, retail & resort teams
Sales teams & client-facing staff
Executives & emerging leaders
Students & early-career professionals
Youth & outreach program participants
Build Executive Presence
That Lasts
Own the Room With
Comportment
Programs
Every room covered.
Core professional
Executive presence & professionalism
Image, etiquette, networking, business dining, public speaking, and communication for all levels.
Hospitality
Customer service &
hospitality
Service excellence, waitstaff standards, wine & beverage, and the guest experience cycle.
Protocol
Protocol, events &
diplomacy
VIP visits, flag ceremonies, military and government protocol, and event styling.
Coaching
Image & interpersonal
coaching
Personal brand, difficult conversations, dating etiquette, adolescent programs, and finishing intensives.
Education & outreach
College readiness &
community
Career prep for students, and practical programs for adults and youth in transition or outreach settings.
Corporate
Ready-to-book
seminars
Self-contained half-day or full-day sessions. Mix and match to build a series at your location.
THE FOUNDER
Maury "Mack" McFadden
Founder & Principal
- Retired U.S. Coast Guard Commander
- Double Don, University of San Francisco
- EdD candidate, University of San Francisco
A retired United States Coast Guard Commander with more than three decades of combined leadership service, Mack carries the formal training of a Protocol, Customs, Courtesies, and Etiquette Officer. The work taught him that the small, codified gestures of public life are not decoration; they are how respect becomes visible across rank, culture, institution, and nation.
He is the author of The Dignity of Detail: Why Precision Is the Quietest Form of Respect, a working reference for leaders on the small decisions through which trust is built. Mack writes from inside the practice, not above it.
He serves on the Alameda County Consumer Affairs Commission, the reserve for the City of Oakland Police Commission, the Alumni Board of Directors, and the Board of Directors for the Black Alumni Society at the University of San Francisco. He lives in Oakland with his wife and business partner, Drea M. Finch.
OUR PROMISE
"Precision and care, applied without exception."
Every engagement begins with a complimentary 30-minute call. No pitch, no pressure. We will answer your questions and recommend the best path forward.
our blogs
Why Your Team’s Soft Skills Are a Hard Business Asset
Soft skills training for employees helps teams communicate clearly, represent the organization well, and lead with more confidence. If you manage people, client relationships, or
Leading Through Difficult Conversations: A Practical Guide for Managers Who Want to Deliver Feedback with Respect
For many managers, the prospect of a difficult conversation brings a physical reaction. You might feel a tightness in your chest or a sense of
From Boardroom to Break Room: How to Maintain Professionalism in Every Setting
Professionalism is often misunderstood as a performance reserved for the most formal moments of your day. Many early-career professionals believe they only need to flip